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Phone
Christchurch:
0800 100 002
+64 3 344 2995
Auckland:
+64 9 415 7043
Service From The Start
At-a-Glance: Service from the Start with Comprehensive Coverage vs Warranty
Coverage |
Warranty |
Bronze |
Gold |
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Manufacturer defect only |
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Covers normal wear and use |
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Comprehensive coverage: Normal wear and coverage, plus accidental breakage |
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Includes all material, parts, and labour |
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10-day repair turnaround |
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3-day repair turnaround |
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Advanced equipment replacement |
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3 and 5 year service coverage plans |
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Multi-year discount |
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Telephone support with defined response time and escalation path (from time of initial call to escalation to next tier) |
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Application loading and configuration management |
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Option |
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Battery Maintenance Option |
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Option |
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Service from the Start with Comprehensive Coverage is a multi-year service program that must be purchased within 30 days of the product purchase. Excluded from coverage is damage to consumables such as batteries and damage caused by natural or man-made disasters such as fires, floods and theft. Product must be operated within it's environmental specifications. Service availability may vary by country. Complete program details from your Zebra representative.